State Bank Of India MVisa Money Debited Transaction Failed -No Transaction Number

Dear Sir,
I used SBI Anywhere android app's mVisa facility to pay for Pizza Hut using QR code. In this process the money got deducted
from my account but transaction was failed and popped a message stating about Refund within a day.


Further, I called customer care twice and they kept repeating 2 things:
1.Instead of registering complain they call it their technical issue
2. They asure me that they will help but they did'nt do that

Kindly refund my money as its been more than a month.

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