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Money transaction failed but not received money to my account.

Submitted by Rahul Rai on Mon, 19/03/2018 - 17:57
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I have done one transaction at 10th Oct from TEZ app actually the transaction was failed and money was debited from my account. I have already reported there and i got the status like Payment is Succeeded but the Disputed: Resolved -credited into payee's account. Neither the the money was credited to Beneficiary's account nor in my account.

Payment done form my A/c but transaction failed

Submitted by Kusum Sen on Mon, 19/03/2018 - 17:24
Forums

Sir I use BHIM App for making payment, payment is done, but transaction is failed. But Now it shows error (Your transactions is in process. 
Kindly wait for 2 working days to raise any complaint in case of any issue) 

Also In transaction it shows refund is done on 2 working days, but as on date payment is not received to my bank. I check my bank statement also.
I have also given the beneficiary account statement on date 9 oct 2017 to till date, 
Please see the all attachment my account and beneficiary account (Bhuwan chandra), 

Time it takes to refund money for failed transaction at IRCTC

Submitted by Kusum Sen on Thu, 15/02/2018 - 13:46
Forums

Mostly it takes 2-3 days.

In case of debit cards it can take even 18 days.

In the worst if you don't received refund within 2-28 days you should contact IRCTC.

Before that first check that ticket was indeed never booked in the first places. Some people forget to see it.

Ticket is not booked and amount got deducted automatically

Submitted by soft Joshi on Thu, 15/02/2018 - 13:45
Forums

I had booked a ticket on IRCTC using paytm gateway using my SBI card and

it was not booked as seats was not available but amount got deducted automatically.


On IRCTC portal its showing money has been refunded back to payt but the refunded money has not been credited back to my account.
The details are given below :
Transaction id - [protected]
Transaction date: 28-Dec-2017
Cancellation / refund id - [protected]

The ticket was not booked. But the money was deducted from my sbi account

Submitted by Rahul Rai on Thu, 15/02/2018 - 13:44
Forums

I tried to book a railway ticket by using paytm application.

The ticket was not booked. But the money was deducted from my sbi account.

The details are as follows:
Debited amount: 185.63 rupees
Date- 29/12/2017
Time- 16:45:03
so what can i do...