Ticket cancel automatically and false status of refund shows on Zaakpay

Submitted by Rahul Rai on Tue, 20/03/2018 - 10:36

Sir 
my ticket automatically cancel when i booked ticket . Intialy it shows waiting chart preparation. 
Also they did'nt refund my money as they cancel money .

But now i see my refund status but in actual it is not refunded .Plz help me .

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